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Operations Data Analyst (Open )

  • New Orleans, LA
  • Full Time
  • Operations
  • Mid Level

Search Influence is a full-service digital marketing agency and works with well-regarded brands, institutions, and organizations nationwide. Our teams are frequently called upon to speak at national, online marketing and industry conferences and, we are regular contributors to Search Engine Land, Marketing Land, and other well-regarded industry publications.

We have an opening for an Operations Data Analyst. This position supports managers in developing metrics and dashboards that assist them in managing their teams, analyzing processes, and other special projects aimed at improving our client deliverables, or the customer experience.

Essential Duties and Responsibilities:

  • Developing metrics, dashboards and reports that will help our managers understand the work that gets completed by their teams
  • Create metrics, dashboards and reports that will support them in managing their teams
  • Create documentation for the metrics, dashboards and reports
  • Create database views to support report creation
  • Support management in analyzing workloads and workflows
  • Conduct pricing analyses for standard and custom client deliverables
  • Analyze quality trend data for opportunities to improve processes and deliverables
  • Deliver training to members of the Production, Development and Account Management Teams

Minimum Job Qualifications:

  • Bachelor's degree or equivalent work experience
  • At least 1 year experience in writing SQL queries to create database views
  • At least 1 year experience in using reporting software (Tableau, Jaspersoft, SAS, etc)
  • Creative analytical and problem solving skills
  • Excellent communication and interpersonal skills, verbal and written
  • Innovative approach and enthusiasm to learn and explore
  • Self-motivated with a demonstrated history of professional achievement
  • Efficient organizational and follow-through skills

Desired Qualifications:

  • 5 years of experience in using scripting languages to create database views
  • 5 years of experience in using reporting software (Tableau, Jaspersoft, SAS, etc)
  • Experience working with a data warehouse, or reporting database solution
  • Experience in using data to analyze processes
  • Experience working in a metrics-driven organization
  • Experience in Marketing or Advertising Operations

Search Influence employees enjoy top-of-the-line health benefits, an employer-matched retirement plan, holiday pay, and paid time off.

Our Benefits Include:

  • Health and Prescription Plan
  • Dental Plan
  • Vision Plan
  • Life Insurance
  • 401K with Company Matching
  • Short-term Disability
  • Maternity/Paternity Leave
  • On-site Gym
  • Extensive New Hire Training
  • Leadership Training
  • Quarterly Team Building Events
  • Breastfeeding-friendly Workplace Champion
  • Casual Dress Code

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Rate your proficiency in using SQL on a scale of 1 to 5, with 5 being expert level.*
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Rate your proficiency in Tableau, or other reporting software on a scale of 1 to 5, with 5 being expert level.*
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