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Account Manager (Open )

  • New Orleans, LA
  • Full Time
  • Account Management
  • Mid Level

The Ideal Account Manager Candidate:

Do you find yourself naturally skilled at building relationships? If you have the ability to demonstrate expertise, go toe-to-toe with the best of them, and think strategically about digital marketing and advertising, Search Influence wants you to join our account management team as an Account Manager.

The ideal candidate is a client-focused proactive communicator who delivers a mean presentation and can keep track of the details while focusing on the big picture. If you’re up for the challenge of balancing client demands in a fast paced environment and proving marketing ROI, apply for this position today!

Our Account Managers enjoy:

Ownership of client relationships & strategy: Account Managers are the internal go-to resource for all things clients! Responsible for the strategic tactics, relationships, and budget management, Account Managers’ client budgets range from hundreds to thousands of dollars per month. Integrated digital marketing strategies for our clients include SEO, social media, paid digital advertising, and more.

Strategic collaboration on digital marketing & advertising: Account Managers collaborate with digital advertising analysts, content specialists, graphic designers, web developers, account coordinators and many more to create effective digital marketing campaigns that help our clients’ businesses grow.

Autonomy and team-oriented atmosphere: Daily and weekly team meetings, as well as our open office space, contribute to frequent and collaborative discussion of how we can all improve together. Account Managers are allowed autonomy to make decisions for their clients once they’ve demonstrated their effectiveness.

Commission / upsell opportunities: With a focus on growing client businesses and therefore marketing investments, Account Managers are able to earn commissions.

Training & tools: We provide training on both our services and our processes, as well as tools to make your job efficient including custom software and CRMs in which client projects and tasks are tracked and organized.

Proven success in several industries: We have successful clients across a spectrum of industries with a heavy hand in medical, legal, and tourism.

Requirements:

  • At least 2 years of full time work experience managing client relationships in an agency, marketing company, or other B2B company
  • Confident presentation style and ability to demonstrate expertise effectively via teleconference or in person meetings
  • Skilled at relationship building and daily management of client
  • Client-focused
  • Excellent conflict resolution skills
  • Proactive communication and interpersonal skills, verbal and written
  • Results-driven
  • High attention to detail
  • Independent ability to prioritize and manage time
  • High level of computer proficiency on Mac (including Google Docs & Microsoft Office)

Desired Qualifications:

  • Bachelor’s degree in marketing, advertising, communications, digital media or a commensurate level of experience
  • Strategic digital marketing experience
  • Experience with marketing budget allocation
  • Experience in successful project management or coordination
  • Familiarity with a Customer Relationship Management / task management system (SugarCRM, SalesForce, Hubspot CRM)

Our Benefits Include:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-term Disability
  • Transportation Allowance
  • 401K with Company Matching
  • Maternity/Paternity Leave
  • Breastfeeding-friendly Workplace Champion
  • On-site Gym
  • Extensive New Hire Training
  • Casual Dress Code
  • Remote Work Opportunities
  • Flexible Business Hours

About Search Influence:

Search Influence is a full-service digital marketing agency and works with well-regarded brands, institutions, and organizations nationwide.

Our teams are frequently called upon to speak at national, online marketing and industry conferences and, we are regular contributors to Search Engine Land, Marketing Land, and other well regarded industry publications.

Search Influence is also a 2011 Inc. 500 selectee, listed on the Inc. 5000 for the past six years.

Because of our quality and scale of advertising with Google, we were recognized as a Google Premier Partner in 2016.

Current and past local clients of note include Audubon Nature Institute, New Orleans Tourism Marketing Corporation, Center for Restorative Breast Surgery, Tulane School of Professional Advancement, and The National World War II Museum.

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