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Account Coordinator (Open )

  • New Orleans, LA
  • Full Time
  • Account Management
  • Entry Level

You’re a get-things-done type of person who loves nothing more than accomplishing your TODO list and testing your productivity limits. You may or may not consider organizing all the things to be your life’s work. You also love all things digital media and want to be a part of bringing successful campaigns to life, making the magic happen. 

If reading that was like looking in a mirror, Search Influence wants you to join our account management team as an Account Coordinator.

The ideal candidate is deadline-driven, meticulous about details, and will assist our Account Managers in delighting our clients by coordinating timely delivery of digital marketing work for our clients. If you thrive in a fast-paced environment, keep your eye on the ball while keeping track of many tasks, and are hungry to learn, apply for this position today!

 

Our Account Coordinators enjoy:

  • Ownership of project coordination & trafficking: We call our Account Coordinators the backbone of our team. Coordinators work with Account Managers (client liaisons) to recognize client needs and then execute internal projects and timelines to meet those needs. Day-to-day our Account Coordinators gather client details and assets, create tasks for production / fulfillment teams, analyze campaign data, prepare reports, develop project timelines, and traffic work.
  • Cross-departmental collaboration: Account Coordinators communicate constantly with our Account Managers (and sometimes clients), Production, Content, Development, Online Advertising, and Quality Assurance teams to ensure client needs are understood and met.
  • Wide range of client projects: Our clients range from SMBs to major organizations and institutions, and their budgets vary commensurately. Project scope for account coordinators will vary from small to large depending on the assigned client accounts they support. Account Coordinators are involved in client campaigns involving SEO, social media, paid digital advertising, web development, content marketing, and more. 
  • Frequent communication to stay in-touch and on-task: Fully remote (for now) to keep our team safe, our well-established routine of daily huddles and weekly team meetings via Zoom, and our company-wide chat platform assure we stay frequently in-touch and always on-task, all while having fun. 
  • Training & tools: We provide extensive training on both our services and our processes, as well as tools to make your job efficient including custom software and CRMs in which client projects and tasks are tracked and organized. We also have a culture of continuous improvement - meaning Account Coordinators contribute to the efficiency and effectiveness of their own department through problem-solving and process refinement.
  • Mentorship & skill development: Every team member has access to a mentor from another part of the organization and ongoing 1on1s with their direct manager, supporting growth and skill development. Employees are encouraged to complete certifications relevant to their work.
  • Proven success in several industries: We represent successful clients across a spectrum of industries. Education, medical, and tourism are our specialties. 

 

To Snag This Job You Must:

  • Have minimum 2 years of full-time work experience providing administrative services, project coordination, or similar duties
  • Be obsessive about organization, timely delivery, and detail orientation
  • Clearly articulate instructions and important considerations when delegating work, especially in writing
  • Break large projects down into actionable steps
  • Hold yourself accountable
  • Adapt quickly and easily to process changes
  • Prioritize and manage your time independently
  • Proficiently handle day-to-day tasks on Mac (including Google Docs & Microsoft Office)

 

Bonus Points If You:

  • Hold an associate’s or bachelor’s degree in business administration, applied science, computer applications, communication, marketing, business, or other related discipline or a commensurate level of experience
  • Comprehend digital marketing, foundational concepts, and advertising platforms
  • Have experience in successful project management or coordination OR hold a PMP (or similar) certification
  • Self-reflect when things go wrong
  • Have experience with tracking time, managing billable time and media budgets
  • Are a little bit weird. You’ll fit right in
  • Familiarity with a Customer Relationship Management / task management systems (SugarCRM, SalesForce, Hubspot CRM)

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